Reviews (1)
shapiro@urgrad.rochester.eduby

★
Poor service/Stole our deposit
Plein Air has nice, if not luxurious (such as cheapo fake flowers), facilities with a far-out location, but our problem is with the service. They would not return our 5000 LE deposit even though we followed fully the terms of the contract, canceling within six days of the deposit. Had my wife's late father not had surgery related to his cancer and been able to travel out that far, we would have proceeded. However, despite providing written evidence of our cancellation by email (and phone) within six days, they are being greedy and keeping the money. Be careful!

لين الهواء لديها مرافق جميلة، إن لم يكن الفاخرة، مع موقع بعيدة، ولكن مشكلتنا هي مع الخدمة. لن يعودوا إيداعنا بقيمة 5000 جنيه على الرغم من أننا تابعنا بالكامل شروط العقد، ونلغي خلال ستة أيام من الإيداع. لو كان والد زوجة الراحل لم يكن لديه جراحة تتعلق بسرطانه وكان قادرا على السفر إلى أبعد من ذلك، كنا قد شرع. ومع ذلك، على الرغم من تقديم أدلة مكتوبة على إلغاء لدينا عن طريق البريد الإلكتروني (والهاتف) في غضون ستة أيام، فهي الجشع والحفاظ على المال. كن حذرا!

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